“We deeply remorse the inconvenience triggered to our company as a result of delay of the Mangaluru-Dubai flight on tenth July,” the airline mentioned in an announcement. “As a consequence of a progressive technical snag, the flight was delayed by over 12 hours and took off at 12.10 hrs immediately. To facilitate the journey, an alternate plane was organized, which was ferried from Trivandrum,” it added.
Passengers have been offered refreshments through the ready interval, with different journey choices and lodging being supplied as effectively.
“Regardless of providing different choices like a connecting flight on the Mangalore-Trivandrum-Dubai route or lodge lodging, company opted to attend for the arrival of the ferry flight. Airline employees ensured that company’ have been offered refreshments at common intervals. We sincerely recognize the cooperation and understanding of our company throughout this case,” it mentioned.